If you lead technology for multiple clients, Invisible Catalysts, the latest report from the team at Galson Research, offers a grounded, data-backed view of the challenges, patterns, and opportunities shaping your next stage of growth.
Clarity for Virtual and Fractional Technology Leaders
The first of its kind wholistic look at the value and challenges of Virtual and Fractional Technology Leaders across industries and functions.
Access the Findings Report
Inside the Report
A structured look at how Virtual and Fractional Technology Leaders are positioning, selling, and managing engagements with Small and Medium Businesses today.
- 500+ respondents
- 3 core challenge areas
- 6 anonymized leader profiles
Instant PDF, Independent Research. No sales pitch.
Access the Findings Report- Understand why SMBs hire Virtual and Fractional Technology Leaders and where demand is strongest.
- See recurring patterns in positioning, business development, and client management.
- Identify practical shifts to refine offers, conversations, and engagement structure.
Who is this report for?
Built for technology leaders operating across multiple clients
This report is written for Virtual and Fractional Technology Leaders who provide executive‑level technology guidance to Small and Medium Businesses on a part‑time or project basis. It is relevant whether your title reads Fractional CTO, CIO, CISO, CAIO, COO, CDO, or their virtual counterparts.
Other Key Audiences:
- Independent advisors and boutique firms building a Fractional technology leadership practice.
- SMB executives and owners seeking to get more value from Fractional Technology Leadership.
- Full-time consultants looking to transition into the fractional space.
What You Will Learn
Grounded insights, not guesses
The report distills the experiences of more than 500 Virtual and Fractional Technology Leaders into clear patterns you can apply directly to your practice. It is designed to help you move from intuition and trial‑and‑error to evidence‑based decisions about how you position, sell, and manage your work.
- See the top reasons SMBs hire Virtual and Fractional Technology Leaders today, so you can align your offers with existing demand and budget.
- Understand the three core challenge areas for most Virtual and Fractional Technology Leaders: positioning, business development, and client management, and how high‑performing peers address each one.
- Learn where low market awareness and buyer confusion are slowing your deals, and how to communicate your role as an executive leader rather than a contractor.
- Clarify how to speak to the true economic buyer, often the CFO or owner, in terms of cost efficiency, risk, and measurable business outcomes.
- Identify practical ways to build trust quickly, reduce scope creep, and structure engagements that extend beyond the initial project.
You'll walk away with:
- A clearer articulation of why clients should choose your Virtual/Fractional leadership.
- Specific ideas to refine your offers, messaging, and sales approach.
- A reference you can return to as your practice and portfolio evolve.
Inside the Report
A wholistic view of the landscape:
The report combines survey data and interviews to provide a structured view of how Virtual and Fractional Technology Leaders are operating today. Each section is designed to be read as a standalone reference or as part of a full narrative about the state of the market.
- Market landscape: How Virtual and Fractional Technology Leaders fit into the SMB ecosystem, including roles, titles, and client industries where usage is most prevalent.
- Why companies hire V/FTLs: The strategic and operational reasons SMBs choose Virtual/Fractional leadership over full‑time executives or traditional consultants.
- Core challenge areas: Findings across positioning, business development, and client management, including patterns of where engagements falter and where they flourish.
- Awareness and differentiation: How buyers currently perceive the V/FTL role and how leaders are using clear messaging and evidence of impact to stand out.
- Sales and marketing systems: How V/FTLs are structuring marketing, lead generation, and follow‑up, including the role of referrals versus defined systems.
- Retention and client health: Patterns behind short engagements, misaligned expectations, and internal team resistance, plus approaches that support long‑term relationships.
- Respondent profiles: Six anonymized profiles showing how different types of V/FTLs, from professional services to retail and non‑profit, structure their practices and approach growth.
Visual Cues to Expect:
- Simple charts summarizing positioning, business development, and client management challenges.
- A calm, data‑forward layout that reads like a reference, not a sales deck.
Comprehensive. Structured. Clear.
Access the Findings ReportWhy It's Different
Independent. Technology Leader focused. Practical.
Most reports for Virtual and Fractional Technology Leaders are anecdotal or generalized across many disciplines. This report is focused on the value and challenges of this specific community, reporting recent data and insights.
- Designed as a practical reference: Structured so you can highlight, annotate, and return to specific sections on positioning, business development, or client management as your practice evolves.
- Independent and research‑led: Produced by Galson Research, a leading technology research and training organization supporting Virtual/Fractional Technology Leaders and SMB executives.
- Focused on technology leadership: The research centers on roles such as Fractional CTO, CIO, CISO, CAIO, COO, and CDO, and their virtual counterparts, rather than grouping all fractional and consulting work together.
- Built on real‑world input: Over 500 Virtual and Fractional Technology Leaders contributed survey responses and narrative insights, providing both quantitative patterns and nuanced context.
How to Use The Report
A working reference for your next best decision.
Treat this report as a working reference rather than a one‑time read. Many leaders will use it to inform planning cycles, refine offers, and bring a shared language into conversations with partners and clients.
- Revisit your positioning: Align your messaging, services, and pricing with the reasons SMBs say they hire Virtual and Fractional Technology Leaders.
- Refine your sales and marketing: Compare your current lead sources, outreach methods, and follow‑up habits with the patterns identified in the study and adjust where there is clear opportunity.
- Strengthen client management: Rework onboarding, communication rhythms, and success measures to reduce scope creep and increase engagement longevity.
- Inform strategic decisions: Use the report as a lens when deciding where to specialize, which types of clients to prioritize, and how to structure your portfolio of engagements.
After reading, you can:
- Clarify where your practice sits relative to peers across positioning, business development, and client management.
- Identify a focused set of changes to test over the next quarter.
- Bring data into conversations with prospects, clients, and collaborators.
About
Galson Research
Galson is a technology research and training firm that serves Fractional Technology Leaders, MSP/MSSPs and SMBs. We focus on researching technology domains most relevant to business success. Our signature tool, the Technology Prioritization Index (TPI), ranks technology domains based on their business impact.